Privacy Policy

This Privacy Notice (“Notice”) describes how Kokkok Co.,Ltd. and its respective subsidiaries, associate companies and jointly controlled entities (“LVMC Group”) use your Personal Data.

Collection of Personal Data

“Personal Data” means information about you, from which you are identifiable, including but not limited to your name, identification card number, birth certificate number, passport number, nationality, address, telephone number, fax number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, financial background, personal interests, email address, your occupation, your designation in your Kokkok, your Kokkok details, the industry in which you work in, any information about you which you have provided to Kokkok in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by Kokkok from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs. The provision of your Personal Data is voluntary. However if you do not provide Kokkok your Personal Data, Kokkok will not be able to process your Personal Data for the Purposes and Additional Purposes outlined below. If you are an agent, vendor, supplier or service provider, provision of your Personal Data is mandatory and failure to provide your Personal Data, may be a breach of laws or regulatory requirements, and may cause Kokkok to be unable to engage you to provide services or products or issue payments to you for products or services provided. In addition to the Personal Data you provide to Kokkok directly, Kokkok may collect your Personal Data from a variety of sources such as: Fill up application or registration forms or other similar forms; From publicly available sources such as directories, From Kokkok’s social media pages, if you follow, like or are a fan of such pages; From credit reporting agencies; When you interact and communicate with Kokkok at any events or activities; When you enter contests organized by Kokkok, From various entities or divisions under Kokkok; or By using Kokkok websites, which includes all websites operated by Kokkok and under the names of its respective brands (“Websites”). Your personal data may also be collected from cookies used on the Websites.

Purposes of Processing

Kokkok may use and process your Personal Data for business and activities of Kokkok which shall include, without limitation the following (“Purpose”): Where you are a customer of the services provided by Kokkok: to perform the Kokkok’s obligations in respect of any contract entered into with you; to provide you with any service you have requested; to process your subscriptions and to deliver the services to you; where you have requested to download and use the Kokkok(“App”), to process your request, to deliver the App to you and to provide you a license for the use of the App; to process your participation in any events, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions; to process, manage or verify your application for subscription with the Kokkok and to provide you the benefits offered to subscribers; to validate your bookings and process payments relating to any products or services you have requested; to understand and analyses our sales as well as your needs and preferences; to develop, enhance and provide products and services to meet your needs; to process exchanges or product returns; Where you are an agent, vendor, supplier, partner, contractor or service provider: for the purposes of engaging you to provide services or products; to facilitate or enable any checks as may be required by Kokkok in order to engage you; to process payments relating to any products or services you have provided; to contact you or your Kokkok;


to respond to questions, comments and feedback from you; to communicate with you for any of the purposes listed in this Notice; for internal administrative purposes, such as auditing, data analysis, database records; for purposes of detection, prevention and prosecution of crime; for Kokkok to comply with its obligations under law; and you agree and consent to Kokkok using and processing your Personal Data for the Purposes and in the manner as identified in this Notice.

Marketing and promotional purposes

Kokkok may also use and process your data for other purposes such as (“Additional Purposes”): To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from Kokkok, its partners, sponsors or advertisers; To notify and invite you to events or activities organized by Kokkok, its partners, sponsors or advertisers; To process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity; To share your Personal Data amongst its subsidiaries, associate companies and jointly controlled entities as well as with its agent, vendor, supplier, partner, contractor or service provider who may communicate with you to market their products, services, events or promotions. by way of post, telephone call, short message service (SMS), by hand and/or by email.

Unsubscribe and Revocation of Consent

If you wish to unsubscribe to the processing of your Personal Data for Additional Purposes by Kokkok, please click on the link “Unsubscribe” which is embedded in the relevant email in order not to receive any email in the future. If you wish to revoke the consent that Kokkok has obtained from you for the Purposes stipulated herein, please notify Kokkok using the contact details stated below.

Transfer of Personal Data

Your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than your home nation or otherwise in the country, state and city in which you are present while using any services provided by Kokkok (“Alternate Country”), to companies under Kokkok which are located outside of your home nation or Alternate Country and/or where Kokkok’s servers are located outside of your home nation or Alternate Country. You understand and consent to the transfer of your Personal Data out of your home nation or Alternate Country as described herein. Ex) SDK/Web content used : Firebase Items to be sent after conversion :Device information (device ID, device model, OS, country/region information, locale (language), communication environment, etc.), operation information (app information, installation information, date and time, etc.), history information (app-specific history etc.), diagnostic information (crash data, performance data, etc.) Destination Company :Google LLC Purpose of use of sender : – To improve service quality Purpose of use of destination : – To safely provide services, etc.

Disclosure to Third Parties

Your personal data may be transferred, accessed or disclosed to third parties for the Purposes and Additional Purposes. Further, Kokkok may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access or disclose to your Personal Data to such service providers or third parties. The third parties include, without limitation: Kokkok partners, which include parties with whom Kokkok collaborates with for certain events, programs and activities; Event management companies and event sponsors; Marketing research companies; Service providers, including, information technology (IT) service providers for infrastructure, software and development work; Professional advisors and external auditors, including legal advisors, financial advisors and consultants; Other entities within Kokkok andGovernmental authorities to comply with statutory, regulatory and governmental requirements. Your Personal Data may also be shared in connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.

Access & Correction Requests and Inquiries, Limiting the Processing of Personal Data

Subject to any exceptions under applicable laws of your home nation or Alternate Country, you may request for access to and/or request correction of your Personal Data, request to limit the processing of your Personal Data for the Additional Purposes and/or make any inquiries regarding your Personal Data by contacting: Kokkok Co., Ltd 9 Floor, KOLAO TOWER II 23 Singha Rd, Nongbon Village, Saysettha District Vientiane Capital, Lao PDR. 01000 Email: Subject to any laws of your home nation or Alternate Country, Kokkok reserves the right to impose a fee for access of your Personal Data in the amounts as permitted therein. In respect of your right to access and/or correct your Personal Data, Kokkok has the right to refuse the your requests to access and/or make any correction to your Personal Data for the reasons permitted under law, such as where the expense of providing access to you is disproportionate to the risks to your or another person’s privacy. If you do not wish for your Personal Data to be collected via cookies on the Websites, you may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.

Links to Third-Party Websites

The Websites may contain links to third parties’ websites. Please note that Kokkok is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and Kokkok is not responsible for the information processing practices or privacy policies of such sites.

Personal Information from Minors and Other Individuals

As a parent or legal guardian, please do not allow the minor (individuals under 18 (eighteen) years of age) under your care to submit Personal Data to Kokkok. In the event that such Personal Data is provided to Kokkok, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions. In some circumstances you may have provided personal data relating to other individuals (such as your spouse, family members or friends) and in such circumstances you represent and warrant that you are authorized to provide their personal data to Kokkok and you have obtained their consent for their personal data be processed and used in the manner as set forth in this Notice.

Acknowledgement and Consent

By communicating with Kokkok, using Kokkok’s services, purchasing products from Kokkok or by virtue of your engagement with Kokkok, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by Kokkok as described in this Notice. Kokkok shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Websites. By continuing to communicate with Kokkok, by continuing to use Kokkok’s services, purchasing products from Kokkok or by your continued engagement with Kokkok following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.
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